Publishers of technology books, eBooks, and videos for creative people

Home > Articles > Web Design & Development > Adobe ColdFusion

This chapter is from the book

Scaling with ClusterCATS

Macromedia's software-base load balancing solution, ClusterCATS, is included with the Enterprise version of ColdFusion MX. ClusterCATS monitors your ColdFusion MX (CFMX) and JRun application servers. ClusterCATS can redirect requests away from a server that is beginning to enter a busy state. Note that ClusterCATS does not work on the network layer. When ClusterCATS redirects requests to another server, it does so by redirecting them to the URL of another machine in the cluster. If your server is completely out of commission (that is, not turned on), ClusterCATS cannot communicate with it and therefore cannot redirect requests away from it.

Perhaps the most attractive feature about using ClusterCATS for load-balancing solutions is its integration with CFMX and JRun. Because ClusterCATS responds to elements of CFMX and JRun, you get load balancing that is specific to your ColdFusion-based or JRun-based application. You get this benefit in addition to general failover and machine alerts.

Understanding ClusterCATS

ClusterCATS consists of server and client components. The ClusterCATS server component runs on the ColdFusion MX server. ClusterCATS Explorer is a client management facility for building and managing clusters. Each plays a critical role in the configuration and support of your Cluster-CATS clusters. The Server component manages the server's contact with the cluster. The Client component allows management of the cluster, creation of alarms and cluster monitoring.

CAUTION

Be sure to test your Web site when redirection occurs from one Web server to another. Your application may need to compensate for path variables or employ session-state management to function properly.

NOTE

Although you can have a cluster consisting of a mix of Unix-, Solaris-, and Windows-based servers running ClusterCATS, you must have at least one Windows machine to run the ClusterCATS Explorer or run ClusterCATS Web Explorer for Unix clusters.

ClusterCATS Server

The ClusterCATS Server component runs on Windows, Linux, and Solaris. This Server component is the heart of the cluster. It controls configuration of a machine's role in a particular cluster, handles redirection from the server in the event that load thresholds are breached, and controls access to the server based on restriction rules. The Server component must reside on all CFMX servers in the cluster.

ClusterCATS Explorer

The ClusterCATS Explorer component runs on Windows or the ClusterCATS Web Explorer, available for Unix. Explorer builds and manages ClusterCATS clusters. Tasks handled include:

  • Creating and removing clusters

  • Adding and removing servers from a cluster

  • Setting server load-threshold levels

  • Restricting or providing access to servers

  • Registering cluster administrators

  • Selecting events for alarms and specifying the recipients of alarm e-mail distribution

  • Cluster monitoring

Configuring

ClusterCATS uses HTTP redirection as its principal method for distributing load across a cluster. For example, if a request comes to www.mycompany.com and the first machine is too busy to handle the new requests, it sends that request to www3 (or another server based on availability of all servers in the cluster). The URL in the browser now reads www3.mycompany.com. Subsequent requests go to www3 until that machine cannot accept any more requests. At that point www3 attempts to redirect the request to another machine in the cluster, again based on server availability.

NOTE

In the preceding example, the cluster essentially cedes control of redirections to the HTTP protocol. Therefore, you have no way to control what happens after the redirect is issued. If the target server crashes or otherwise does not respond to the requests, the redirect fails with a "server unavailable" response to the user. With catastrophic server failover in place, the ClusterCATS HTTP redirection would know whether a server is available and would not redirect a response to the failed server. Each server listens for a heartbeat from other servers in the cluster. If a machine does not respond with a heartbeat in a specified period of time, another machine in the cluster assumes the IP address of the down machine, otherwise known as IP aliasing.

If your server is up and running and you want to take it out of the cluster for maintenance, you can use the ClusterCATS Explorer to restrict that server. Restricting a server in a ClusterCATS cluster causes all requests to that server to be sent to other machines automatically.

ClusterCATS offers several scriptable utilities that let you perform activities on each server in the cluster. These utilities must be run from the server under the ClusterCATS installed directory. In Windows it is <CC Install>/program. btadmin works on both Windows and Unix and can be used to start and stop ClusterCATS services. Run btadmin in Windows or btadmin help in Unix to see a list of options. You can start and stop the Web server in Unix using bt-start-server and bt-stop-server. btcfgchk, hostinfo and sniff are network management tools that are useful for diagnosing issues with server IP, DNS configurations, domains, sniffing network packets.

An Example Web Site: mycompany.com

Say you have a ColdFusion application that needs to be clustered across two CFMX application servers. The name of the Web site is called www.mycompany.com and you will be using machines www1.mycompany.com and www2.mycompany.com in the configuration.

To begin, ensure that www1 and www2 have CFMX application server running, and the ClusterCATS Server component is installed and functioning on each server. Open ClusterCATS Explorer to create your cluster. Right-click on the Cluster manager and choose New Cluster. The Create New Cluster window appears. Input your cluster name, mycompany. Next input the server name of the first clustered server. Choose to bring the server up in passive mode and provide ClusterCATS maintenance support (see Figure 3.16).

NOTE

A server in passive state is not being actively load managing and all requests to it are not intercepted by ClusterCATS.

The ClusterCATS maintenance support option can be set only when creating a cluster or adding a new cluster member. Your cluster will need to be configured for dynamic IP addressing for this feature to work.

Figure 16 Figure 3.16 Creating a new cluster in ClusterCATS Explorer.

After creating the cluster, add the other cluster member, www2. Right-click on your cluster name, selecting New, and then selecting Cluster Member. In the Add New Server To Cluster dialog box, input the second Web server name and click OK (see Figure 3.17).

Figure 17 Figure 3.17 Adding additional servers to a cluster.

TIP

You can also use the Cluster Setup Wizard to create your cluster.

Your new cluster is now initialized and functioning. You should have two servers listed in the ClusterCATS Explorer under the cluster name. Figure 3.18 shows an example of a cluster in use at Mycompany.

Figure 18 Figure 3.18 ClusterCATS Explorer with two active servers.


Setting Load Threshold Levels

You can set each server in your cluster to respond to two load thresholds:

  • Peak Load Threshold. An alarm is sent and all requests are redirected.

  • Gradual Redirection Threshold. Traffic is gradually redirected to the least loaded server.

The peak load threshold is the maximum level the server will allow before it enters a busy state. When this situation occurs, ClusterCATS begins redirection requests to other servers in the cluster. ClusterCATS continues redirecting requests until the server's load dips beneath the maximum load level.

The gradual redirection threshold defines a secondary threshold at which a percentage of user requests are redirected to other servers in the cluster. ClusterCATS redirects a portion of the load, but not the entire load, away from this server.

These two load levels work together to provide a smooth transition of load between all clustered servers (see Figure 3.19). A good performance test gives you a good idea of the load threshold you would set for each server; however, anywhere from 80 to 85 percent utilization is a good threshold to start redirecting users. Anything above 90 percent might be too high a threshold to prevent users from noticing site deprivation.

Figure 19 Figure 3.19 ClusterCATS Server Loads for Mycompany with examples of both types of load levels.

NOTE

Be sure to remember the relationship of the peak load threshold to the gradual redirection threshold. If the gradual redirection threshold is set too close to the peak load threshold, request redirection may start too late to help the server recover. If the gradual redirection threshold is set too far from the peak load threshold, the server may be under utilized and burden other servers in the cluster.

Session-Aware Load Balancing with ClusterCATS

ClusterCATS can be set to load balance a cluster using session-awareness. This setting will ensure that all requests for a specific user are directed to the same server for the length of their session. To do so, right-click on your cluster name, choose Configure, and then click on Administration. Select the check box entitled Enable Session Aware Load Management (see Figure 3.20).

Figure 20 Figure 3.20 Configuring www1. mycompany.com server for session aware load management.


Setting Probes in ClusterCATS

The method for setting probes in ClusterCATS is similar to setting probes in ColdFusion MX Administrator discussed in Chapter 2, "Monitoring System Performance." Server probes are set for each server by right-clicking on a server and choosing New Monitor, which opens the New Monitor window (see Figure 3.21).

Figure 21 Figure 3.21 Add a new monitor.


Give the monitor a name and click OK. In the monitor Properties window, click the New Probe button to add a probe. Input your probe information and click Register to create your probe. Figure 3.22 shows the created probe and the associated Web server.

Figure 22 Figure 3.22 Monitor properties with one probe configured for www1. mycompany.com.


A server can have many probes configured. For example, you can configure another probe to probe the home page of the Web site. If the probe returns false for this probe, ClusterCATS will restrict traffic to this server (see Figure 3.23). All traffic going to www1 will be redirected to www2 until the first server recovers. An alarm notification will be sent to any administrator email addresses listed under the cluster's failed probe alarm notification setting.

Figure 23Figure 3.23 ClusterCATS Explorer displaying a failed probe and restricted server—www1. mycompany.com.


Other ClusterCATS Settings

ClusterCATS provides other settings for configuring your cluster, including:

  • Alarm Notification. Notification emails can be sent to cluster administrators when HTTP server failure, probe failure, server busy, server unreachable, and Web server failover warnings occur.

  • User Authentication. ClusterCATS Explorer users can be asked to log in before accessing ClusterCATS features.

  • Third-Party Load Balancer. Hardware load balancer devices can be configured to work with ClusterCATS.

Using ClusterCATS with Round Robin DNS

Round robin DNS (RRDNS) alternates requests from Web server to Web server based on entries found in your DNS server. Using the preceding example, if you wanted to set up your cluster with RRDNS you would enter two entries for the www machine: one pointing to www1.mycompany.com and another pointing to www2.mycompany.com. Resolution requests for www.mycompany.com would be directed alternately between the two servers in the cluster.

The big problem with RRDNS is that if you take a server offline, every other new request to www.myucompany.com hits a dead machine. With ClusterCATS, you can put that machine into a busy state and redirect requests.

Peachpit Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Peachpit and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Peachpit products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email ask@peachpit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.peachpit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020