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Marc Asturias

Experienced in servicing Apple platforms, Marc Asturias is an independent technology consultant and project manager. He is coauthor of Apple Training Series: Desktop and Portable Systems, Third Edition.

Marc Asturias

The Apple Training Series serves as both a self-paced learning tool and a companion resource for the AppleCare Technician and Apple Customer Training Programs.

Moira Gagen

The Apple Training Series serves as both a self-paced learning tool and a companion resource for the AppleCare Technician and Apple Customer Training Programs.

Moira Gagen

A former Apple training manager, Moira Gagen is now an independent training consultant. The AppleCare Worldwide Service Training Group writes documentation and training to help technicians service Apple products. She is coauthor of Apple Training Series: Desktop and Portable Systems, Third Edition.