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Nancy Strauss is a new media consultant advising corporations on online communities, online communication, and website user experience. She headed the community management team at Ciao, a German-based online media and research company with Europe's largest consumer community in twenty-four countries, and subsequently built and managed the company's translation and quality assurance teams. In her “free moments,” she is laying the groundwork for her own Internet startup, a translation agency that will use proprietary technology to connect a team of translators, editors, and quality managers all over the world.
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