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macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra

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macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra

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  • About this Web Edition
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  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

  • About this Web Edition
  • A Web Edition is an online learning product that you view in your web browser while connected to the Internet. Some Web Editions include additional interactive features, such as videos, quizzes, or live code editing. Read the product description for more details. A Web Edition will be accessible from your Account page after purchase.

    Viewing a Web Edition requires a web browser that fully supports HTML5. Supported platforms are:

    • Windows XP (Firefox only)
    • Windows 7, 8, or 10 (IE10, IE11, Chrome, or Firefox)
    • Mac OS X (Safari, Firefox, or Chrome)
    • Linux (Chrome or Firefox)
    • iOS 6, 7, or 8 (Mobile Safari)

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  • Your Price: $55.99
  • List Price: $69.99
  • About this Web Edition
  • A Web Edition is an online learning product that you view in your web browser while connected to the Internet. Some Web Editions include additional interactive features, such as videos, quizzes, or live code editing. Read the product description for more details. A Web Edition will be accessible from your Account page after purchase.

    Viewing a Web Edition requires a web browser that fully supports HTML5. Supported platforms are:

    • Windows XP (Firefox only)
    • Windows 7, 8, or 10 (IE10, IE11, Chrome, or Firefox)
    • Mac OS X (Safari, Firefox, or Chrome)
    • Linux (Chrome or Firefox)
    • iOS 6, 7, or 8 (Mobile Safari)

About

Features

  • Serves as the official curriculum of the Apple High Sierra 101: macOS Support Essentials 10.13 course and preparation for Apple Certified Support Professional (ACSP) 10.13 certification.
  • Covers updated system utilities and new features of macOS High Sierra
  • Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
  • Focused lessons take students step by step through practical, real-world tasks
  • Lesson files and bonus material available for download–including lesson review questions summarizing what students have learned to prepare them for the Apple certification exam

Description

  • Copyright 2018
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 864
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-485499-3
  • ISBN-13: 978-0-13-485499-1

This is the official curriculum of the Apple High Sierra 101: OS X Support Essentials 10.13 course and preparation for Apple Certified Support Professional (ACSP) 10.13 certification—as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS High Sierra. This guide provides comprehensive coverage of High Sierra and is part of the Apple Pro Training series—the only Apple-certified books on the market.

Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside macOS High Sierra. You will find in-depth, step-by-step instruction on everything from installing and configuring High Sierra to managing networks and system administration.

Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more—all on your way to preparing for the industry-standard ACSP certification. This is a step-by-step guide that works through lessons designed to teach practical, real-world tasks, with lesson files let you practice as you learn.

Sample Content

Online Sample Chapter

Use the Command-Line Interface

Sample Pages

Download the sample pages (includes Chapter 4 and Index)

Table of Contents

  • Installation and Configuration
  • Lesson 1 Introduction to macOS
  • Lesson 2 Update, Upgrade, or Reinstall macOS
  • Lesson 3 Set Up and Configure macOS
  • Lesson 4 Use the Command-Line Interface
  • Lesson 5 Use macOS Recovery
  • Lesson 6 Update macOS
  • User Accounts
  • Lesson 7 Manage User Accounts
  • Lesson 8 Manage User Home Folders
  • Lesson 9 Manage Security and Privacy
  • Lesson 10 Manage Password Changes
  • File Systems
  • Lesson 11 Manage File Systems and Storage
  • Lesson 12 Manage FileVault
  • Lesson 13 Manage Permissions and Sharing
  • Lesson 14 Use Hidden Items, Shortcuts, and File Archives
  • Data Management
  • Lesson 15 Manage System Resources
  • Lesson 16 Use Metadata, Spotlight, and Siri
  • Lesson 17 Manage Time Machine
  • Applications and Processes
  • Lesson 18 Install Apps
  • Lesson 19 Manage Documents
  • Lesson 20 Manage and Troubleshoot Apps
  • Network Configuration
  • Lesson 21 Manage Basic Network Settings
  • Lesson 22 Manage Advanced Network Settings
  • Lesson 23 Troubleshoot Network Issues
  • Network Services
  • Lesson 24 Manage Network Services
  • Lesson 25 Manage Host Sharing and Personal Firewall
  • System Management
  • Lesson 26 Troubleshoot Peripherals
  • Lesson 27 Manage Printers and Scanners
  • Lesson 28 Troubleshoot Startup and System Issues

Updates

Errata

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