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How to View Someone's Mac or iOS Device Remotely
How to View Someone's Mac or iOS Device Remotely

Troubleshooting friends' or family members' computers is tricky when they're far away, but thanks to OS X's built-in screen sharing capabilities, you can see exactly what they are is seeing on their Mac—or, with a little help from Yosemite—even on their iOS device. Mac expert Dan Moren, author of The Connected Apple Family: Discover the Rich Apple Ecosystem of the Mac, iPhone, iPad, and Apple TV, shows you that it doesn't have to be a frustrating process at all.

Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Application Troubleshooting
Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Application Troubleshooting

Just as each application is designed to provide unique features, problems often manifest in unique ways as well. Fortunately, there are a variety of general troubleshooting steps you can take when diagnosing and resolving an application issue, as discussed in this excerpt from Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite.

Photoshop with Matt: The Real Story Behind Cloning, Healing, and Content Aware Fill in Photoshop and Lightroom
Photoshop with Matt: The Real Story Behind Cloning, Healing, and Content Aware Fill in Photoshop and Lightroom

With so many retouching and distraction removal tools in Lightroom, Camera Raw and Photoshop, it's easy to get caught up wondering when each one works the best. In this video, Matt Kloskowski shows you the real story behind a few of the tools and their strengths and weaknesses so that you'll know which one is right for the job.

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