Please note some users may receive an error message when attempting to launch course content, such as videos and Web Editions. This was caused by a server error that is being addressed with great urgency. Products are being restored to the server as quickly as possible, but you may need to clear your own browser cache in order to access your product. For instructions on clearing the cache in several major browsers, please visit https://www.lifewire.com/how-to-clear-cache-2617980 (site not affiliated with Pearson).
If you wish to be notified once the content has been restored, please submit a ticket via the Tech Support Contact Us link and use "loading error" as the Subject.