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Grouped: How small groups of friends are the key to influence on the social web

  • By Paul Adams
  • Published Nov 21, 2011 by New Riders. Part of the Voices That Matter series.
    • Copyright 2012
    • Dimensions: 7" x 9"
    • Pages: 168
    • Edition: 1st
    • Book
    • ISBN-10: 0-321-80411-2
    • ISBN-13: 978-0-321-80411-2

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Product Author Bios

Researcher, Interaction Designer and Industrial Designer Paul Adams advises design and product teams on creating successful social experiences. He has led research and design projects in the US, UK, India, China and Japan on sociability and emerging platforms.

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The web is undergoing a fundamental change. It is moving away from its current structure of documents and pages linked together, and towards a new structure that is built around people. This is a profound change that will affect how we create business strategy, design, marketing, and advertising. The reason for this shift is simple. For tens of thousands of years we’ve been social animals. The web, which is only 20 years old, is simply catching up with offline life.

From travel to news to commerce, smart businesses are reorienting their efforts around peoplearound the social behavior of their customers and potential customers. In order to be successful, businesses will need to understand how people are connected, how their social network influences them, how the people closest to them influence them the most, and how it’s more important for marketers to focus on small, connected groups of friends rather than looking for overly influential individuals.

This book pulls together the latest research from leading universities and technology companies to describe how people are connected, and how ideas and brand messages spread through social networks. It shows readers how to rebuild their business around social behavior, and create products that people tell their friends about.

Customer Reviews

33 of 35 people found the following review helpful
4.0 out of 5 stars Required knowledge for everyone, not just marketers, December 18, 2011
By 
Joseph Smarr (Half Moon Bay, CA) - See all my reviews
(REAL NAME)   
This review is from: Grouped: How small groups of friends are the key to influence on the social web (Voices That Matter) (Paperback)
Grouped is a well-written, concise, and relevant summary of the latest thinking in social networking and social influence. It's like the crib notes to a four-year degree in social psychology and sociology. Beautifully laid out and designed to be easily consumable, it quickly covers the fundamental ideas and research about how and why we connect with one another, how ideas spread, how we make decisions, and why this all means that "permission marketing" through social networks is likely to be more relevant and effective than current "interruption marketing" of mass media advertizing.

It does read at times like an advertisment for Facebook (indeed, a cynic might pigeonhole this entire book as a "white paper" for Facebook Ads), but I know Adams better than that (having had the pleasure of working with him at Google on the early stages of Google+), and my take is that Adams sees Facebook as out in front of an important shift in the way advertising will work in general (perhaps... Read more
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8 of 8 people found the following review helpful
5.0 out of 5 stars The key to social media? Focus on behaviors!, December 1, 2011
This review is from: Grouped: How small groups of friends are the key to influence on the social web (Voices That Matter) (Paperback)
Paul Adams breaks down the complexities of social media by telling us to focus on behavior rather than technology. People behaving exactly as they have for centuries- social media is just an example of technology catching up. He has some really fascinating insights to back this up (ex. the brain can only store 150 relationships...directly proportionate to the average number of friends on Facebook). This book really lowers the barriers to understanding social media and its implications on marketing. Totally worth the 4-5 hours it takes to read this. I suspect this will soon be required reading for anyone in-house or agency-side in marketing today.
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5 of 5 people found the following review helpful
5.0 out of 5 stars Well researched, succint examination of how and why social media is growing and what it means for marketers, December 1, 2011
By 
D. Verma "Data_Q" (Bothell, WA USA) - See all my reviews
(REAL NAME)   
This review is from: Grouped: How small groups of friends are the key to influence on the social web (Voices That Matter) (Paperback)
This fairly easy to read book discusses how and why social media is growing. The POV is that this is not a fad but an outcome of basic human instincts around socialization. There are well researched and well argued claims that organizing information and the web around people's social networks is the natural and inevitable consequence of how people have always behaved. It remains to be seen whether this is "inevitable" but the author presents persuasive arguments for why this makes sense.

There is good content about how the networks interact; what people like to share, why, and with whom. Some of this may be obvious but I liked the simple yet comprehensive list of insights. For example, the author underplays the value of "influencers" that Malcolm Gladwell touted in Tipping Point and argues that mostly people are influenced by those emotionally closest to them, often without even realizing it.

A concurrent story alongside discussing social networks is what it... Read more
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