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Simple and Usable Web, Mobile, and Interaction Design

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In a complex world, products that are easy to use win favor with consumers. This is the first book on the topic of simplicity aimed specifically at interaction designers. It shows how to drill down and simplify user experiences when designing digital tools and applications. It begins by explaining why simplicity is attractive, explores the laws of simplicity, and presents proven strategies for achieving simplicity. Remove, hide, organize and displace become guidelines for designers, who learn simplicity by seeing before and after examples and case studies where the results speak for themselves.

Customer Reviews

11 of 12 people found the following review helpful
5.0 out of 5 stars An approachable, practical guide to achieving simplicity, September 27, 2010
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This review is from: Simple and Usable Web, Mobile, and Interaction Design (Voices That Matter) (Paperback)
We've all been frustrated by a gadget, from trying to install a printer to spending hours setting up a new mobile phone. Page one of Simple and Usable points out that: "[The] Technology that is supposed to make our lives easier often feels like it's on the march against us." What then is the antidote to confusing products, software, and web sites? The answer is--as one might guess from the title of the book--simplicity.

Simple and Usable is both an extremely approachable and an incredibly practical guide to simplicity. Author Giles Colborne compelling shares four fundamental strategies for accomplishing simplicity: remove, organize, hide, and displace.

First, figure out the most important tasks of mainstream users, and make those tasks really easy to accomplish. Then, kill all the features that aren't core. From limiting choice, to eliminating distraction, to using smart defaults, Giles offers many tangible tactics for reducing complexity.

But just... Read more
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2 of 2 people found the following review helpful
4.0 out of 5 stars Well done for an introduction or a review of important points, May 4, 2011
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This review is from: Simple and Usable Web, Mobile, and Interaction Design (Voices That Matter) (Paperback)
I am impressed with this book on several counts.
1. The content combines succinct mini-chapters with gorgeous and complementary images.
2. The quality of the paper stock, the book's information design, and the overall package is top notch.
3. I learned a couple new things despite having been around the profession for a while.
4. The focus is not on one particular type of product.

I don't think the book is all things to all people and I suspect it was not meant to be. A seasoned UX professional may not learn a lot from it, but this is a good book for students and for business people who might need an introduction to good user experience research and design principles. For the experienced UX person, I think the book could be a good review of some key precepts that sometimes might seem distant in the day-to-day rush of getting things done.

I do wish there were footnotes to the interesting research studies the author sometimes refers to in the... Read more
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1 of 1 people found the following review helpful
5.0 out of 5 stars My new favorite give-away, August 8, 2011
By 
Adam (McKinney, TX, United States) - See all my reviews
(REAL NAME)   
This review is from: Simple and Usable Web, Mobile, and Interaction Design (Voices That Matter) (Paperback)
There is a short list of books that I recommend when asked "What book should I read in order to understand what you do?" This is it! I already own two copies. It's so intelligently broken down that it's very quotable. The only thing that would make it better would be quick reference tabs but that would ruin the aesthetic.
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Online Sample Chapter

Simple and Usable Web, Mobile, and Interaction Design: Remove

Table of Contents

 

Part 1

Why are we here?

A story about simplicity

The power of simplicity

Increasing complexity is unsustainable

Not that kind of simple

Character

Fake simplicity

Know yourself

 

Part 2

Setting a vision

Two ways to describe what’s core

Get out of your office

What to look for

Three types of user

Why you should ignore expert customers

Design for the mainstream

What mainstreamers want

Emotional needs

Simplicity is about control

Choosing the right “what”

Describing the user experience

Putting it all together

World, character, Extreme usability

The quick and dirty way

Insight

Getting the right vision

Share it

 

Part 3

Four strategies for simplicity

Simplify this

The remote control

The four strategies

 

Part 4

Remove

Remove

How not to do it

Focus on what’s core

Kill lame features

What if the user…?

But our customers want it

Solutions, not processes

When features don’t matter

Will it hurt?

Prioritizing features Load Decisions

Distractions

Smart defaults

Options and preferences

When one option is too many

Errors

Visual clutter

Removing words

Simplifying sentences

Removing too much

You can do it

Focus

 

Part 5

Organize

Organize

Chunking

Organizing for behavior

Hard edges

Alphabets and formats

Search

Time and space

Grids

Size and location Layers

Color coding

Desire paths

 

Part 6

Hide

Hide

Infrequent but necessary

Customizing

Automatic customization

Progressive disclosure

Staged disclosure

X doesn’t mark the spot

Cues and clues

Making things easy to find

After you hide

 

Part 7

Displace

Displace

Displacing between devices

Mobile vs. desktop

Displacing to the user

What users do best

Creating open experiences

Kitchen knives and pianos

Unstructured data

Trust

 

Part 8

Before we go

Conservation of complexity

Details

Simplicity happens in the user’s head

Photo Credits 186

Index 189

 
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