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What to Do If Your iPod Locks Up

If your iPod locks up (meaning, it’s on, but you can’t get it to do anything—you’re stuck on a screen and the buttons don’t do anything, the Click Wheel doesn’t click, etc.), you can reset your iPod, which will usually do the trick (don’t worry—resetting won’t erase your songs or playlists). To reset your iPod, just slide the Hold button (that button on top of your iPod or bottom of your nano) over to the lock position (so the bright orange color shows), and then slide it back again to unlock it. Now hold down both the Menu button and the center Select button until the Apple logo appears in the LCD window (this usually takes less than 10 seconds), then release both buttons. If you have an older iPod, you still slide the Hold button to the lock position and then unlock it, but you press-and-hold the Play/Pause button and the Menu button instead. If you’re not sure how old your model is, also try sliding the Hold button, then press-and-hold the Play/Pause button and the center Select button. One of those three combinations is bound to reset an older iPod.

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