Publishers of technology books, eBooks, and videos for creative people

Home > Articles > Design > Adobe Creative Suite

Using Adobe ConnectNow to Collaborate in Online Meetings

  • Print
  • + Share This
Adobe ConnectNow is a personal web-conference tool that you can use to conduct real-time meetings. You can share a document or your entire desktop, and use live chat, online whiteboards, and other collaborative features. This excerpt from Adobe Creative Suite 4 Classroom in a Book guides you step-by-step through the workflow for an online meeting.
Like this article? We recommend

Adobe ConnectNow is a personal web-conference tool that you can use to conduct real-time meetings—sharing a document or your entire desktop, and using live chat, online whiteboards, and other collaborative features. As an attendee you join the meeting by logging in to a web-based meeting space from your own computer.

The great thing about this kind of online meeting is that everybody has the same view—which is set up by the person conducting the meeting. As the initiator, you have complete control of what your clients or colleagues are seeing while you walk them through the project.

An online meeting can be highly productive when it comes to sharing ideas, discussing detailed issues, and collaborating on a project. As a matter of fact, ConnectNow helped a lot in the writing of this book as the various Adobe product teams were able to demonstrate some of the new features of the Creative Suite live.

Version control, platform compatibility, and even having the same programs installed are no longer an issue. You can enable video conferencing, send instant messages, and even permit another participant to take control of the desktop. Interaction takes place in real-time, which makes the meeting more personal and more fun.

Working with Share My Screen and ConnectNow

On the following pages, you'll be guided through the process of setting up an online meeting. The document to be reviewed is a poster for our imaginary movie, Double Identity. This asset has been created in Illustrator CS4 (see the illustration below with some of the vector-based drawing lines selected). To share this artwork from your desktop, you'll use the Share My Screen and ConnectNow features from within Illustrator CS4.

A wizard will guide you through the process of setting up your online meeting. However, you do need an active Internet connection to be able to work with Share My Screen. If you're not connected to the Internet, you can still follow some of the steps in this exercise and simply scan through others.

  1. Switch to Adobe Bridge, select the Lessons folder in the Favorites panel, and then navigate to the Lesson06 folder. Double-click the file, which should open in Illustrator CS4.
  2. In Illustrator, choose File > Share My Screen, which will bring up the ConnectNow dialog box. If you don't yet have an Adobe ID, you need to click Create A Free Adobe ID and fill out a form before you can sign in to share you screen.
  3. Once you have created your Adobe ID, you need to fill in your e-mail address and password, and then click the Sign In button.
  4. It will take a moment to sign you in. Once you're in your meeting room, you can invite participants by clicking Send E-mail Invitation Now. The recipients will then be able to join the conference by logging in to the web-based space from their own computers.
  5. Once the Add-In application is installed, the screen will advise you that meeting has been launched.
  6. Click Share My Computer Screen. If you have multiple displays, select the monitor you'd like to show in the Start Screen Sharing dialog box, and then click Share.
  7. The wizard gives you a quick introduction to screen sharing. Remember that when you share your entire desktop, attendees see everything that happens on your computer screen, including e-mail pop-ups, alerts, and all visible windows and applications. Click OK.

    While the meeting is in progress, the ConnectNow screen sharing palette is displayed, giving you access to key meeting features and enabling you to share notes, send chat messages to one person or the whole group, use an online whiteboard to sketch ideas, activate a webcam, and even turn over the control of your desktop to another attendee, which can be very productive for collaborative work sessions and technical support. You can position the ConnectNow screen sharing palette wherever you want on your desktop.

  8. The open Illustrator file on your desktop is now shared with the other participants. Notice the ConnectNow screen sharing palette, in which you could type a welcome message to start the meeting.
  9. When an attendee wants to join the meeting, you'll be notified by a little dialog box in the lower-right corner of your screen. Click Accept to admit that attendee to the meeting room. The attendee receives a note to let them know that the host has been notified of their presence.
    • Ensure that you are connected to the Internet.
    • Check that your software and hardware meet the system requirements. For a complete list, see
    • Disable any pop-up blocker software.
    • Clear the browser cache.
    • Try connecting from another computer.
    • Ensure that you have entered the correct URL.
    • Try joining the meeting as a registered user or as a guest.
    • Confirm that you are using the correct password.

    Just imagine how helpful it could be if the tech person could sort things out directly on your computer, even though he's only present online. That's now possible—with Share My Screen you can hand over control of your desktop to another participant in the meeting.

  10. In the ConnectNow screen sharing palette, click the triangle to the right of the attendee's name and choose Give This User Control Of My Computer from the context menu.

    Being able to work in the application that was used to create the artwork has the advantage that you can quickly react to a suggestion.

    As an example, it would take you only a couple of seconds to demonstrate how the poster could look without the female lead actor, which could be a good alternative, don't you think?

  • + Share This
  • 🔖 Save To Your Account

Peachpit Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Peachpit and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Peachpit products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive:

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020