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Articles

Mark Wood

Mark Wood, author of Apple Pro Training Series: Pages, Numbers, and Keynote, shares 10 ways to harness the real power of Numbers.

Just as each application is designed to provide unique features, problems often manifest in unique ways as well. Fortunately, there are a variety of general troubleshooting steps you can take when diagnosing and resolving an application issue, as discussed in this excerpt from Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite.

Troubleshooting friends' or family members' computers is tricky when they’re far away, but thanks to OS X's built-in screen sharing capabilities, you can see exactly what they are is seeing on their Mac—or, with a little help from Yosemite—even on their iOS device. Mac expert Dan Moren, author of The Connected Apple Family: Discover the Rich Apple Ecosystem of the Mac, iPhone, iPad, and Apple TV, shows you that it doesn't have to be a frustrating process at all.

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Blogs

Ben Waldie

My sister is currently living overseas.  Last month, her Mac was stolen.  Unfortunately, she didn't have Find My Mac enabled, as she was running an older version of OS X, which didn't support it. The police did manage to recover the Mac after a few days, but this situation got me thinking... how could you track down a stolen Mac without Find My Mac enabled?  Certainly, there are commercial third-party apps that could help.  But, what about something a typical Mac user might have installed?  What about Dropbox?

Ben Waldie

AirPrint was introduced with iOS 4.2, and lets you to print right from your iOS device.  Now you can be super productive, right?  Only if you have an AirPrint enabled printer at your disposal.  Although there are hundreds of printers available that support AirPrint these days, what if you're like me, and have older printers that iOS doesn't recognize?  Your Mac can help.

Ben Waldie

If you're a Mountain Lion user, then you've probably encountered GateKeeper.  This is Apple's latest security mechanism, which restricts the apps that can be launched on your Mac.  By default, GateKeeper only allows apps to run that are from the Mac App Store, or digitally signed by official developers who have registered with Apple.  Try and launch an app from an unknown developer, and GateKeeper shuts it right down. What if you need to use the app, though?  Can you launch it without disabling GateKeeper entirely?  Sure you can.

Ben Waldie

Your ability to accomplish things while on the go is key to your mobile productivity.  You've got tons of great apps on your iPhone or iPad, and probably have some level of access to your important files too, maybe through Dropbox or iCloud.  You can do almost anything, but every now and then, you hit a wall.  Maybe you need to make some emergency changes in an InDesign layout back home, check on the status of your Mac's backup, or dig up tax returns you filed away on your external drive.  If only you could connect to your Mac remotely, take control, and do what you need.  With LogMeIn, you can do exactly that.

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