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Getting Help

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Searching for Help Topics

When you tire of clicking and skimming Help Center's 10,000 pages, you can use the search function. It's fast, easy, and usually finds a wide range of related topics, which can acquaint you with features that you were unaware of.

To search for help topics:

  1. In Help Center, type or paste a search phrase in the Search text box; then press Enter or click the green arrow ( Figure 3.4 ). Help Center conducts the search and divides the results into three categories.
  2. Click one of the categories listed in the Search Results panel ( Figure 3.5 ): Suggested Topics lists pages with keyword matches. Microsoft assigns invisible keyword tags to help topics. Full-Text Search Matches lists pages that contain the literal phrase you entered. Microsoft Knowledge Base (on the internet) lists relevant articles that appear on Microsoft's massive support web site.

Figure 3.4 If you choose a category in Pick a Help Topic on the home page before starting your search, Help Center displays a Search Only check box below the Search text box. Check this box to narrow your search; uncheck it to search the entire help system.


Figure 3.5 In a full-text search, the highlighted text shows matches for your search phrase.

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