- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: General Network Troubleshooting
- Mar 25, 2015
- The authors of Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite discuss common network issues you may run across.
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- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Hidden Items
- Mar 11, 2015
- OS X is a fully UNIX-compliant operating system, and as such includes a number of files that the average user never touches. Apple made the wise choice of configuring the Finder to hide these items from the average user. Realistically, the only people who even care about these normally hidden resources are going to be using the command-line interface via Terminal to do their work anyway. Should you want or need to open normally hidden items in the Finder, you have a choice of several methods, which the authors of Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite discuss here.
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- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Keychain Architecture
- Feb 25, 2015
- The authors of Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite discuss keychain architecture and understanding local keychain files.
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- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Recovery Utilities
- Feb 11, 2015
- Find out which functions you can access from the OS X Utilities window in OS X Recovery, in this excerpt from Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite.
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- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: Startup Shortcuts
- Apr 1, 2015
- Your Mac firmware supports many keyboard shortcuts, which, when pressed and held down during initial power-on, allow you to modify the startup process. These alternative startup and diagnostic modes are often used for troubleshooting system issues. The authors of Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite cover some startup shortcuts in this excerpt.
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- Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite: User Account Essentials
- Feb 18, 2015
- Every single file and folder on a Mac computer’s hard disk, every item and process, belongs to some type of user account. Consequently, a thorough understanding of user accounts is necessary to effectively administer and troubleshoot OS X. This chapter from Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite covers user account essentials.
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- Apple Pro Training Series: OS X Support Essentials 10.9: System Troubleshooting
- Aug 25, 2014
- This excerpt from Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks explains the OS X startup process, examines essential files and processes required to successfully start up, covers the various startup modes used by OS X, and shows how to troubleshoot the processes used at startup and login.
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- Apple Pro Training Series: OS X Support Essentials: OS X Recovery
- Dec 4, 2012
- In this lesson you will learn how to access OS X Recovery on both new Macs that came with OS X preinstalled and on systems that were upgraded to OS X. You will also briefly explore the utilities available from OS X Recovery. As long as you don’t make any permanent changes using the utilities in OS X Recovery, you can safely explore without damaging your primary OS X system.
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- Apple Remote Desktop 3, Part 1: How You Can Plan a Remote Desktop Installation
- Sep 1, 2006
- Most users recognize the power of Apple Remote Desktop for observing and controlling remote Macs and Mac OS X Server, but that is only a small fraction of the features and capabilities offered by this powerful tool. In this first article in a five-part series, Ryan Faas shows you how much more Remote Desktop can be used to accomplish; and how to plan, configure, and deploy Apple Remote Desktop efficiently and effectively in a Mac network.
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- Apple Remote Desktop 3, Part 2: Interacting with Users
- Sep 8, 2006
- After you have Apple Remote Desktop installed, you can use it to interact with users by text chat or one-way messages and alerts. Find out how to respond to user problems, observe one or more remote computers, and take control of Mac workstations remotely to improve security, enhance classrooms, and improve teacher/student interaction or help desk operations. It's all part of Ryan Faas' series on learning how to use and get the most out of the robust features of Apple Remote Desktop.
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- Apple Remote Desktop 3, Part 3: Gathering Information about Remote Computers
- Sep 15, 2006
- Having accurate information about the computers in your company can be critical for any number of tasks. General inventory, purchasing decisions, software license compliance, tracking usage patterns, theft identification, upgrade planning, and update deploying rely on knowing as much as possible about the computer you manage. Constantly keeping track of that kind of information is typically a daunting challenge unless you make use of Apple Remote Desktop's vast reporting capabilities. In this third installment of Ryan Faas' Apple Remote Desktop 3 in-depth series, find out how easy it can be to have detailed and current reports on everything you need to know.
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- Apple Remote Desktop 3, Part 4: Deploying Software, Files, and System Changes
- Sep 22, 2006
- Deploying small but critical updates and making minor changes to every computer across a network can be a daunting task. In the fourth installment of his series on Apple Remote Desktop, Ryan Faas shows you how to harness Remote Desktop to make installing anything from new fonts, to rolling out a complete list of Mac OS X and application updates, to making simple or complex configuration changes across every Mac in your network almost effortless.
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- Apple Remote Desktop 3, Part 5: Automating Remote Desktop
- Sep 29, 2006
- Once you know how to use Apple Remote Desktop to manage workstations, deploy software, interact with users, and generate detailed inventory and system reports, you might think that's the extent of this powerful tool. But Apple has given Remote Desktop even more power and flexibility by making it completely scriptable and including easy-to-use scheduling and automation features. In this final article covering Apple Remote Desktop 3, Ryan Faas shows you how to schedule individual tasks and create automated workflows from combinations of tasks and reports, and provides an introduction to further programming Remote Desktop using AppleScript and the Mac OS X Automator utility.
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- Apple's Generation 5 iPod vs. Sony's PSP
- Dec 9, 2005
- Matthew David compares the Gen 5 iPod to the Sony PSP and reluctantly concludes that Sony will come out the loser. Again.
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- AppleScript and Automator: What's the Difference?
- Mar 16, 2009
- Ben Waldie points out the differences and similarities in Automator and AppleScript, explaining when to use each one to save yourself some keystrokes (and headaches).
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- Arranging Photos by Faces and Places in iPhoto
- Jul 30, 2014
- What do you do when you want to see photos of specific people or look at photos taken at the cabin you rent every winter? Thankfully, you can put iPhoto to work finding all the people and all the places in your photos. Dion Scoppettuolo shows you how in this chapter from Apple Pro Training Series: iPhoto.
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- Automator for Mac OS X 10.6 Snow Leopard: Working with Actions
- Dec 9, 2009
- To do anything truly useful, you need to add actions to your workflow, and you need to configure those actions to do what you want. The techniques you learn in this chapter will apply to working with virtually any action within an Automator workflow.
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- Backing up Open Directory: Recovering the Foundation of a Mac OS X Server Infrastructure
- Jul 21, 2006
- Directory services such as Mac OS X Server's Open Directory (or Microsoft's Active Directory) are the critical bones of user account and computer management in a network. Because these systems are so mission critical, you need to ensure that you can back up and restore them properly with little downtime. Ryan Faas details the necessity, methods, and the special considerations involved in backing up Open Directory domains with Mac OS X Server.
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- Brother, Can You Spare Ten Sense? Getting Mac OS X on the Cheap
- Apr 5, 2002
- Mac OS X, Apple’s latest operating system, can bring an older Mac into a multiplatform world, if you know how to coax it into the 21st Century. Author Ross Scott Rubin examines two utilities that claim to allow older Macs and even Mac clones to run Mac OS X, and discovers how well they fulfill their mission.
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- Building a Basic AppleScriptObjC (Cocoa-AppleScript) Application with Xcode
- Sep 6, 2012
- Ben Waldie, author of Automator for Mac OS X 10.6 Snow Leopard: Visual QuickStart Guide and host of the Mac Automation Made Simple video training series, shows us how to create a simple interface-based AppleScript project. With Xcode and AppleScriptObjC, you can use what you learn here to develop more advanced solutions that simplify and speed up everyday Mac activities.
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