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The Apple-Certified Way to Learn
macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service.
This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).
This book includes the following content:
Download the sample pages (includes Chapter 23)
About This Guide
Installation and Configuration
Lesson 1 Introduction to macOS
Lesson 2 Update, Upgrade, or Reinstall macOS
Lesson 3 Set Up and Configure macOS
Lesson 4 Use the Command-Line Interface
Lesson 5 Use macOS Recovery
Lesson 6 Update macOS
User Accounts
Lesson 7 Manage User Accounts
Lesson 8 Manage User Home Folders
Lesson 9 Manage Security and Privacy
Lesson 10 Manage Password Changes
File Systems
Lesson 11 Manage File Systems and Storage
Lesson 12 Manage FileVault
Lesson 13 Manage Permissions and Sharing
Lesson 14 Use Hidden Items, Shortcuts, and File Archives
Data Management
Lesson 15 Manage System Resources
Lesson 16 Use Metadata, Siri, and Spotlight
Lesson 17 Manage Time Machine
Apps and Processes
Lesson 18 Install Apps
Lesson 19 Manage Files
Lesson 20 Manage and Troubleshoot Apps
Network Configuration
Lesson 21 Manage Basic Network Settings
Lesson 22 Manage Advanced Network Settings
Lesson 23 Troubleshoot Network Issues
Network Services
Lesson 24 Manage Network Services
Lesson 25 Manage Host Sharing and Personal Firewall
System Management
Lesson 26 Troubleshoot Peripherals
Lesson 27 Manage Printers and Scanners
Lesson 28 Troubleshoot Startup and System Issues
Index
We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.
Download the errata (46 KB .doc)